FAQ

All the products sold in this store are QRXQ brand, factory-direct sale, no branch.

Model selection

Before purchasing, please contact us to confirm the model no and specifications to avoid any misunderstanding.Before our production, we will offer drawings for you to confirm.

Payment

Before purchasing, please contact us to confirm the model no and specifications to avoid any misunderstanding.Before our production, we will offer drawings for you to confirm.

Delivery

Samples in stock will be delivered within 7 days and customized samples will be delivered within 30 days. Delivery date for bulk order depends on order quantity.

After-sale service

Product parts can be replace free under conditions within six months after sale in the precondition of non-artificial damage. We only pay for the freight.
Product parts can be replace free under conditions within one year after sale in the precondition of non-artificial damage. Customer pay for all the costs of transportation.(And it is only applicable to Hong Kong, Macao, Taiwan and overseas customers.)